AC Lens Reviews

Based on 2 customer reviews and online research, aclens.com has a consumer rating of 3.0 out of 5 stars, indicating that most customers are generally satisfied with AC Lens.

3.0 / 5.0

2 Reviews

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1 Star(1)

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How would you rate AC Lens?

Customer Reviews (2)

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Robin Freeman
Posted on 03/12/2021
Avoid, wish I did!

Avoid, avoid avoid! Paid for my RGP's, and as ordered plasma treatment had to pay additional sum through PayPal. Followed all instructions, and e-mailed their customer service (they don't provide service despite their name!), and 7 days went by before I got an e-mail from said Customer Service advising that unless I pay for my contacts (?!) the order will be cancelled. Eventually, they conceded and placed an order, now 9 days late. It took literally forever to get my order, and then, surprise surprise, they forgot my lens solutions (?!)! After e-mailing them back asking for an explanation, got none of that, just a cold standard "We've shipped your order" e-mail. Now, that is going to be at least 2 months late! My advice - use Clearly, I will for every order from now on, thought I'd give AC Lens a try, wish I never had.

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Arnold Hopkins
Posted on 02/18/2021
Kudos to this company and the two CSR…

Kudos to this company and the two CSR that assisted me with my lens order. They had my prescription and filled it, but the lenses did not provide clear vision. Thinking it was a company fault, they sent me another pair. These too were no better; I checked with my doctor and I had the correct prescription. AC then fully refunded me. No problem with the company!

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